Contact

Send us an email: support@painfreeu.store

Or fill out this form:

Have a question about a PainFreeU product, order or which tool fits your routine? Send us a message and we will help you choose the simplest next step.

For pain, injury or medical uncertainty, do not use the store as medical advice. If symptoms are severe, new, unexplained, worsening, neurological, linked to injury, or you use Warfarin/Marevan or have known lymph cancer/lymph disease, ask a doctor or qualified clinician first.

If you are unsure where to start with the body, use PainFreeU Pocket before choosing a tool.

Frequently Asked Questions

How long does shipping take?

Delivery takes 5-10 business days. All orders include tracking so you can monitor your package.
You'll receive a tracking number via email once your order ships.

Are these the exact tools from the videos?

Yes. These are the same tools I use in my treatment videos.
Each product page shows which videos feature that specific tool.

Do the tools come with instructions?

Each tool includes basic usage guidelines.
For detailed techniques, watch Rune's free video tutorials on YouTube where he demonstrates proper form and pressure.

What if the tools don't work for me?

We offer a clear return process. Contact our support team within 30 days if you're not satisfied.
Note: These tools support self-treatment but results vary by person.

Is this medical treatment?

No. These are self-treatment tools that may help reduce tension and discomfort for many people.
This is not medical advice. Stop if you experience pain and consult a healthcare professional if needed.

Can I track my order?

Yes. Every order includes tracking. Use the "Track Order" link in the header or the tracking number sent to your email.

How do I contact support?

Email us or use the contact form. We respond within 24–48 hours during business days.

Do bundles save me money?

Yes. Bundles save 10–15% compared to buying tools individually.
They're designed around common treatment areas based on Rune's most-watched videos.